Privacy Policy

Last updated: 20 November 2024

1. Introduction

Bifrotongi Drawing Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bifrotongi.com or engage with our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our enquiry forms
• Enrol in our courses
• Attend our events or workshops
• Interact with us on social media

2.2 Types of Personal Information

The personal information we may collect includes:

• Name and contact details (email address, phone number, postal address)
• Course preferences and artistic interests
• Payment information (processed securely through third-party providers)
• Communication preferences
• Feedback and testimonials

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on site
• Referring website information
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our educational services
• Process course enrolments and payments
• Send you newsletters and updates (with your consent)
• Respond to your enquiries and provide customer support
• Personalise your experience on our website
• Comply with legal obligations
• Analyse website usage to improve our services

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

7. Your Rights and Choices

Under Australian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Victoria, Australia, and the Australian Privacy Principles under the Privacy Act 1988 (Cth).